Terms of Use
Last updated:
Archived version. These Terms of Use of September 28, 2026 have been replaced by the current Terms of Use. They continue to apply to you where you have not agreed to a change (section 10 of the current Terms of Use).
1. Who we are and what these Terms cover
Clarivio is offered by Benedikt Kraus, Maximilian-Wetzger-Str. 7, 80636 München, Germany (“we”). These Terms apply to the Clarivio app on iPhone, iPad, Apple Watch and Mac and to the website clarivio.app. They add to Apple’s Standard Licensed Application End User License Agreement (EULA), which you accept when you get the app from the App Store; where the two differ, the EULA prevails. By using Clarivio, you agree to these Terms.
2. Who can use Clarivio
You must be at least 16 years old.
3. What Clarivio is
Clarivio is an app for journaling, reflection, goals, habits and personal health insights. What you create is stored on your devices and in your own iCloud account; we run no server that stores it. Clarivio needs iOS or iPadOS 26.4 or later (Apple Watch: watchOS 26.4 or later). On a Mac with Apple silicon, Clarivio runs as the iPad app. Features written by AI need a device that supports Apple Intelligence; on other devices, Clarivio uses fixed templates and search results instead.
4. Not medical advice
Clarivio is not a medical device within the meaning of Regulation (EU) 2017/745. Health scores, readiness, trends and AI-written insights are for personal reflection. They are not medical advice, diagnosis or treatment. For health questions, consult a qualified professional.
5. Your license
We grant you a non-exclusive, non-transferable right to use Clarivio on Apple devices that you own or control, within the usage rules of the EULA, for private and professional purposes. You may not sell, rent or sublicense the app, or decompile or reverse-engineer it except where the law permits.
6. Your content
Everything you create in Clarivio is yours. We do not receive your content and claim no rights to it. You are responsible for what you store and for keeping the copies you need; Clarivio can export your data at any time.
7. Fair use
Do not bypass the app’s protection (such as its PIN, Face ID or Touch ID lock, or its encryption), and do not use Clarivio to harass, threaten or impersonate others, or in any way that breaks the law.
8. Purchases
Clarivio Premium is sold by Apple through the App Store, as an auto-renewing subscription (monthly or yearly) or as a one-time Lifetime purchase. Prices are shown in your currency before you confirm.
Free trial: new subscribers to the yearly plan get one month free; the monthly plan has no trial. The trial becomes a paid subscription unless you cancel at least 24 hours before it ends; unused trial time ends when you buy a different plan.
Renewal: subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Apple charges your account at purchase and at each renewal.
Cancelling: in your Apple Account’s subscription settings, or with Manage Subscription in Clarivio. Access continues until the end of the paid period.
Lifetime: one payment, never renewed, for the Apple Account that bought it. “Lifetime” means the lifetime of the product; use Restore Purchases on your other devices.
Apple handles billing, refunds and any right of withdrawal you have as a consumer, under Apple’s terms; we never see your payment details. Refund requests: reportaproblem.apple.com.
9. Availability and changes to the app
We work to keep Clarivio reliable but cannot promise that it always runs without interruption, and it depends on Apple services we do not control (iCloud, HealthKit, WeatherKit, Apple Intelligence). Updates may add, change or remove features. If we ever stop offering Clarivio, we will announce it in the app in good time, and you can export your data.
10. Changes to these Terms
If we change these Terms, we will show the change in the app before it takes effect. A change that affects your rights applies to you only once you agree to it. If you do not agree, the previous Terms continue to apply, and you may stop using Clarivio at any time.
11. Warranty and liability
The statutory warranty rights apply. We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, and within any guarantee we have given. For slight negligence we are liable only for breach of an obligation that makes the proper performance of the contract possible in the first place and on which you may regularly rely (a material obligation), and then only for the typical damage that was foreseeable when the contract was concluded. Beyond this, our liability is excluded.
12. Ending use
You can stop using Clarivio at any time. Settings › Delete all data removes your records from your device and your iCloud before you uninstall. Purchases are cancelled and refunded through Apple, as described in section 8.
13. Governing law and courts
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer-protection rules of the country where you live also apply, and you can bring claims before the courts there.
14. Dispute resolution
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
15. If a provision is invalid
If any provision of these Terms is invalid, the rest remains valid, and the statutory provisions apply in its place.
16. Contact
Benedikt Kraus, Maximilian-Wetzger-Str. 7, 80636 München, Germany · [email protected] · or the contact form on clarivio.app. Questions about your data: [email protected] — see the Privacy Policy.
Current version: clarivio.app/terms · Privacy Policy · Imprint